10 Essential Questions to Ask Your Hardscape Contractor Before Starting Your Outdoor Living Project

This is non-negotiable. A legitimate contractor will be fully licensed and insured, protecting you and your property from liability or substandard work. Don’t be shy, ask to see documentation.

Understanding the full project lifecycle helps avoid confusion and keeps everyone on the same page. Ask:

• How long will it take?
• What are the project milestones?
• When do I need to make decisions?

At SunSouth Carolinas, we walk you through every step, from initial consultation and design all the way to the final walkthrough.

Seeing is believing! 3D designs let you visualize your new outdoor space before we break ground, reducing misunderstandings and helping you feel confident in your choices. And yes, we do offer 3D renderings.

Look beyond a pretty portfolio. Experience with similar layouts, materials, and site conditions can mean the difference between success and disaster. Ask for examples and photos of comparable past work.

This is one of the most critical, and often overlooked, aspects of a long-lasting paver patio or driveway. A beautiful surface means nothing if it floods, shifts, or sinks over time. At SunSouth Carolinas, we use industry best practices to ensure your base and drainage systems are solid from the ground up.

CMHA (Concrete Masonry & Hardscapes Association) standards ensure that your contractor is building with safety, durability, and industry best practices in mind. Ask about the codes and standards they follow, you’ll want someone who doesn’t cut corners.

Transparency builds trust. A clear, itemized estimate lets you understand exactly what you’re paying for and makes comparing bids easier. Be cautious of vague or overly simplified quotes.

A contractor who stands behind their work will provide warranties for both labor and materials. Ask:

• What’s covered?
• For how long?
• Is the warranty in writing?

At SunSouth Carolinas, we offer comprehensive warranties and stand by the quality of every project we complete.

Navigating permits and HOA regulations can be frustrating. A knowledgeable contractor will either manage this process for you or clearly guide you through it to prevent costly delays and fines.

Always check online reviews and ask for references. What better way to understand what it’s like to work with a contractor than hearing it from people who already have?

We specialize in custom outdoor transformations, including:

• Paver patios & driveways
• Swimming pools and hot tubs
• Outdoor kitchens & bars
• Pergolas (motorized & traditional)
• Fire pits & fireplaces
• Water features
• Retaining walls & lighting
• Built-in seating & storage

Every detail is crafted with durability, aesthetics, and functionality in mind.

Unlike many contractors, we offer full 3D renderings of your project before construction begins. This allows you to:

• Preview the final look of your space
• Make changes with confidence
• Avoid costly mistakes or misunderstandings

When you see your dream outdoor living space on screen, it becomes easier to bring it to life exactly as you imagined.

We know that outdoor living projects are an investment, one that should feel exciting, not stressful. That’s why we partner with Lyon Financing, offering easy-to-understand payment plans tailored to your budget.

Whether you’re planning a small patio upgrade or a full backyard renovation, Lyon can help you:

• Access funds quickly
• Lock in competitive rates
• Start building without delay

Our team is happy to walk you through the financing options during your design consultation.

We’ve built a reputation in South Carolina and North Carolina for:

• Clear, upfront communication
• Top-rated customer service
• Skilled, certified crews who follow CMHA standards
• Warrantied workmanship and premium materials

You don’t just get a contractor, you get a committed partner who takes pride in every square foot.